Carol Phillips

I am a customer-service-oriented real estate agent who helps home buyers and sellers in the Shreveport/Bossier and surrounding areas. If you're looking for an agent with patience, perseverance, and a passion for helping people, you've just found her!

Following a Passion for Real Estate

I graduated from Texas A&M University, with a B.B.A. degree in Marketing and Public Relations. I moved from the east Texas area a few years ago, and it gave me a chance to "reboot" my life and my career. I chose real estate as a career path, because it allows me to use the marketing and public relations skills I acquired during a 20-year career as a Marketing Director and Public Relations Liaison. It also gives me a chance to serve the community I love. I've always been interested in real estate, and now I'm fortunate enough to do it for a living.

What Makes Me Different from Other Agents

You have a lot of agents to choose from, when buying or selling a home. So why choose me? Here are some things that set me apart:

  • Service: I worked in marketing management for 20 years, before transitioning to real estate. "Customer Service" is more than a catchphrase to me -- it's a way of doing business. I strive to exceed my clients' expectations in all aspects of the real estate process, and to "wow" them with my service-oriented approach.
  • Coaching: Success in real estate starts with education. You have to understand the nuances of the local market, the dynamics of supply and demand, and how these things affect you as a buyer or seller. If you work with me, I'll make sure you are well informed at every step of the process, so you can make smart decisions. You deserve nothing less.
  • Contact: You'll have a lot of questions during your real estate transaction. Everyone does. And you deserve to know what is happening at all times, and what needs to happen in order to reach the finish line. If you choose me as your real estate agent, you'll enjoy constant interaction and communication. You'll always be in the know.

A Smoother, Less Stressful Real Estate Experience

Buying or selling a home can be exciting. But it can also be stressful. It's particularly stressful for first-timers and those who have a short timeline. I know this firsthand, because I've been there myself. That's why I work extra hard to keep my clients informed, and to make the process as smooth as possible. I am one of the founders of The Infinity Property Group, a team of 5 Agents with a combined over 35 years of experience in real estate sales and service. Together our team is able to offer stellar service and a willingness to go above and beyond for our clients.

When I'm not helping my clients, I enjoy cooking, reading and traveling. I also donate my time by volunteering with church and school activities. My real passion is spending time with my husband Joe, and our four children.

If you have any questions about my real estate services, or what I can do to help you, please don't hesitate to ask. I look forward to hearing from you!

Testimonials:

Sierra Liotta:
Carol went above and beyond for my husband and I when it came to purchasing our first home. She was always available to answer questions and guide us in the correct direction. I highly recommend working with her and will continue to do so in the future!

Christina Griffin:
Carol Phillips was so amazing! 5 stars really isn't enough to give her. My husband and I were buying hopefully our last home, so we asked a lot of questions about everything. Carol was so patient, knowledegable, and always had a time for us when we had questions or concerns about the process and home. We'd definitely work with her again any day and refer her to all our friends and family. She was just wonderful!

Sada Clark:
I had such a wonderful experience with Carol! I'm a first time home buyer and she did everything in her power to make this experience as worry free as she could and I must say she did an awesome job! I would definitely recommend her to first time buyers, investors etc. Mrs. Carol is an awesome Realtor and will help find your dream home at the price you prefer!

James and Cindy Stalder:
Thank you Chris and Carol for your help with our home buying process. You both are very knowledgeable and easily available to answer our questions quickly. Chris has helped us in the past and we always feel he looks out for us. You both did an amazing job!!

Wendi Morgan:
Just closed on my new home with Carol! She has been fabulous throughout the process, even when there were bumps in the road she was by my side throughout everything. Love her!

Ron Horton:
When we met with her the first time we wanted her to help set a price for our house. She had researched before we met to see what the selling price should be for our home. She was very responsive to all our calls if we wanted to meet it was never a problem. She is a very caring person and it's not just about the sale. Our house sold in 4 WEEKS. My wife and I were both so happy to work with her.The price she suggested was very close to selling price. We both highly recommend her and her team that she works with on houses.

John Stephens:
Great hardworking group recommend for all your needs.

zuser20160406174412587:
I had such a wonderful experience with Carol! I'm a first time home buyer and she did everything in her power to make this experience as worry free as she could and I must say she did an awesome job! I would definitely recommend her to first time buyers, investors etc. Mrs. Carol is an awesome Realtor and will help find your dream home at the price you prefer!

Christina Griffin:
Carol Phillips was so amazing! 5 stars really isn't enough to give her. My husband and I were buying hopefully our last home, so we asked a lot of questions about everything. Carol was so patient, knowledgeable, and always had a time for us when we had questions or concerns about the process and home. We'd definitely work with her again any day and refer her to all our friends and family. She was just wonderful!"

Wendi Morgan:
Just closed on my new home with Carol! She has been fabulous throughout the process, even when there were bumps in the road she was by my side throughout everything. Love her!

Emily Lafitts:
She’s the best! She helped me and my fiancé find the perfect home. We looked at so many and felt overwhelmed but she knew what she was doing and made the hunt as stress free as possible!

Joey Gremillion:
Carol Phillips is the BEST! Perfect transaction and closing! I highly recommend!

Fayline Bass:
Chris Harmon & Carol Phillips sold our home within the same month they listed it and at top market dollar. Because Chris is a builder, he has the ability to point out craftsmanship and value that adds up when it comes time for the offer. He is also able to answer questions from the buyer putting them at ease over any concerns that may delay the process. They gave us tips on staging and brought in a professional to do a walking tour video and photo's for the listing. Chris and Carol also had access to and brought only those pre-approved and serious about buying a home in the price range we had listed, so we didn’t have a lot of unnecessary showings or false hopes. They kept us informed and updated from showings to contract to closing. Both Chris and Carol responded quickly to our texts, emails, questions and concerns which was key to keeping the nerves calm when going through a such a major life decision. We closed within 30 days with an all cash, asking price offer! It doesn’t get much better than that! Overall this is an outstanding team to work with. Professional. Knowledgeable. Fast. I would highly recommend them to any of my friends or family!!

Tiffanie Pernell:
Chris and Carol were Very knowledgeable and Professional, took the time to answer all of my questions and ensured I got exactly what I wanted.. I'm in love with my new home.